Telecommunications giant MTN Ghana has announced the introduction of charges on transfers from Mobile Money (MoMo) wallets to bank accounts, marking a major shift in the company’s mobile financial services structure in Ghana.
According to a text message sent to customers on Monday, May 25, 2026, all transfers from MoMo wallets to bank accounts will attract a fee of 0.75 percent per transaction starting June 1, 2026. The charge will, however, be capped at GH₵5 per transaction.
The company explained that the new fee is intended to support the continuous improvement of its services and customer experience. In the message to subscribers, MTN stated: “From 1 June 2026, transfers from your MoMo Wallet to bank accounts will attract a fee of 0.75% per transaction, capped at GH₵5. This will help us continue to serve you better.”
Under the new pricing structure, a customer transferring GH₵100 from a MoMo wallet to a bank account will pay 75 pesewas as transaction charges, while transfers of GH₵667 and above will attract the maximum fee of GH₵5.
The announcement has triggered widespread public reactions on social media, with some users comparing the new charges to the controversial Electronic Transfer Levy (E-Levy), which previously generated intense national debate over mobile money transaction costs in Ghana.
Industry observers say the move could influence customer transaction behaviour, particularly among small business owners, traders, and individuals who frequently transfer funds between mobile wallets and bank accounts. Mobile Money services have become a major pillar of Ghana’s digital economy, supporting millions of daily transactions nationwide.
MTN Ghana MoMo Services currently serves more than 17 million users in Ghana, providing services including transfers, bill payments, merchant payments, savings, and other financial solutions.
Financial analysts believe the introduction of the fee reflects increasing operational costs and evolving digital finance regulations within Ghana’s growing fintech ecosystem. However, some consumers are expected to seek alternative transfer methods to avoid additional transaction charges.
The new charges will officially take effect nationwide on June 1, 2026.
