The Ministry of Communication, Digital Technology, and Innovations has started imposing a daily statutory fine of GH¢10,000 on MultiChoice Ghana, the company behind DStv, for its failure to provide essential pricing data.
The penalty, which began on Friday, August 15, 2025, is a direct result of the company’s non-compliance with the Electronic Communications Act (ECA).
Minister Samuel Nartey George (MP) announced the decision after a meeting with the DStv team. He explained that the requested data, which included a breakdown of DStv package prices, tax components, and price comparisons with at least six other African countries, was crucial for a productive discussion on reducing subscription fees for Ghanaian consumers.
According to the Minister, MultiChoice Ghana had been given an extension until August 11, 2025, to submit the information but missed the deadline. “The law is clear, and we will enforce it,” the Minister stated, noting that the ECA allows for a GH¢10,000 penalty for each day an operator fails to provide requested information.
The Ministry had previously warned that DStv’s operating license could be suspended if a price reduction was not agreed upon by September 6, 2025. This action followed the company’s refusal to commit to lower subscription fees despite the Ministry’s proposals.
The Minister emphasized that without the necessary data, “it is impossible to have a meaningful engagement,” as the Ministry cannot justify or challenge the current pricing structure. The GH¢10,000 daily fine will remain in effect until the complete information is submitted.
Sam Nartey George also stressed that this action is separate from ongoing negotiations and that the government is prepared to take further steps, including freezing accounts, to protect consumer interests.
The Minister concluded with a promise to review taxes if they are found to be the primary cause of high prices but reiterated the expectation for MultiChoice Ghana to comply with the directive to make subscriptions more affordable in Ghana.
